Digital Print Technology & Materials
If you require hardware or software support, please see details below for relevant contact information.
In all cases, please ensure you quote the serial number of your machine when you call or email.
JWEI, Mimaki, EFI Large Format, Neolt, Kliverik, Carousel, general support
Tel: 0118 989 2929 (Option 3), email: support@cmyuk.com , complete the form on this page, utilise the live webchat or message the team on WhatsApp.
Click this link or scan the QR code to WhatsApp the support team directly
CMYUK will log the case and arrange for one of our Service Engineers to contact you as soon as possible to fix or diagnose the issue over the phone.
If the problem cannot be fixed remotely, CMYUK will arrange an on-site visit from one of our engineers.
Canon
Tel: 0844 8920844 (Listen and choose Large Format from the options)
Canon will log the call and arrange the appropriate resource/action to resolve the issue.
EFI
Tel: 0032 2749 9420 or Email: eurosupport@efi.com
EFI will log the call and arrange the appropriate resource/action to resolve the issue.
Graphtec
Tel: 01978 666 700 or Email: support@graphtecgb.co.uk
Fiery
Email: largeformatsupport@fiery.com
Please ensure you quote the dongle number of your software when you email.
Easymount
Vivid Laminating Technologies Ltd: Tel: 01530 511 555 or Email: sales@vivid-online.com
In all cases if you are concerned about any aspect of the service & support, please do not hesitate to contact CMYUK Technical Support.
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Page 1 of 19 pages (113 videos)